Healthcare Access Navigator I

Hospital for Special Surgery; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Hospital for Special Surgery is seeking a Regular Full-time staff member in a healthcare/customer service support role. The candidate will handle patient interactions, prioritize tasks, and support department activities in a fast-paced healthcare setting.

Ideal applicants have at least two years in healthcare or related customer service, strong communication skills, and proficiency with MS Office. The role emphasizes confidentiality and teamwork within the department.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• Strong computer skills and familiarity with MS Office.

Responsibilities

• Prioritize assignments and maximize productivity.
• Be dependable and reliable with coworkers.
• Maintain open, direct and effective communication with colleagues and medical staff.

Skills

Customer service

Communication skills

Multitasking

Adaptability

Confidentiality

Education

High school diploma or GED

Associates

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

Hospital for Special Surgery is seeking a Regular Full-time staff member in a healthcare/customer service support role. The candidate will handle patient interactions, prioritize tasks, and support department activities in a fast-paced healthcare setting.

Ideal applicants have at least two years in healthcare or related customer service, strong communication skills, and proficiency with MS Office. The role emphasizes confidentiality and teamwork within the department.