Medical Secretary | Patient-Focused Front Desk & Scheduling

Hospital for Special Surgery; New York, Northern (NY, KY); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Hospital for Special Surgery is seeking a regular full-time Medical Secretary/Front Desk professional to support patient flow, scheduling, and billing at our New York facility.

The role requires strong communication, organizational, and scheduling abilities, with experience in healthcare settings and familiarity with Epic and Microsoft Office. Candidates with a high school diploma and at least some healthcare experience are encouraged to apply.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• Experience as Healthcare/Medical Secretary is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Answer phones and greet patients professionally.
• Schedule appointments and coordinate referrals with providers.
• Manage check-out and billing processes; ensure accurate chart documentation.
• Use Epic and other systems to document patient interactions and scheduling.

Education

High School Diploma

Bachelor's degree

Tools

Epic

Microsoft Office

Job description

Hospital for Special Surgery is seeking a regular full-time Medical Secretary/Front Desk professional to support patient flow, scheduling, and billing at our New York facility.

The role requires strong communication, organizational, and scheduling abilities, with experience in healthcare settings and familiarity with Epic and Microsoft Office. Candidates with a high school diploma and at least some healthcare experience are encouraged to apply.