Health Unit Coordinator - Nursing Support Services

Aura Health; Eau Claire (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

Aura Health in Wisconsin seeks a Health Unit Coordinator to provide essential organizational, receptionist, and clerical support to patient care units. You will monitor supplies, assist with EHR orders (EPIC preferred), and ensure smooth communication among patients, visitors, and staff. The role requires adaptability and availability for nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; post-secondary HUC certification or experience preferred.
• At least one year of medical environment experience desired.
• Knowledge of medical terminology, computer systems, and EHR (preferably EPIC).
• Exceptional customer service, organizational, and interpersonal skills.
• Ability to adapt to unpredictable situations and work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Monitor and order supplies, answer patient call lights, and upscale patient needs to nursing staff.
• Assist with managing electronic health record (EHR) orders and facilitate effective communication with patients, visitors, and staff.
• Support the healthcare team by anticipating needs, responding to requests, and participating in continuous improvement activities.
• Serve as a resource familiar with healthcare resources and uphold good judgment, problem-solving, and interpersonal skills.

Skills

Medical terminology

Customer service

Interpersonal skills

Organizational skills

Education

High school diploma

HUC certification

Tools

EPIC EHR

Job description

Role Overview

The Health Unit Coordinator (HUC) provides essential organizational, receptionist, and clerical support to patient care units and healthcare teams.

Key Responsibilities

• Monitor and order supplies, answer patient call lights, and upscale patient needs to nursing staff.
• Assist with managing electronic health record (EHR) orders and facilitate effective communication with patients, visitors, and staff.
• Support the healthcare team by anticipating needs, responding to requests, and participating in continuous improvement activities.
• Serve as a resource familiar with healthcare resources and uphold good judgment, problem-solving, and interpersonal skills.

Qualifications & Skills

• High school diploma or equivalent required; post-secondary HUC certification or experience preferred.
• At least one year of medical environment experience desired.
• Knowledge of medical terminology, computer systems, and EHR (preferably EPIC).
• Exceptional customer service, organizational, and interpersonal skills.
• Ability to adapt to unpredictable situations and work flexible hours, including nights, weekends, and holidays.