Health Partner: Care Coordination Advocate (Hybrid, Phoenix)

Banner Health; Phoenix (AZ); Hybrid; USD 43,000 - 72,000; Full time

Job summary

Banner Health is hiring a Health Partner to manage high‑risk members in a home‑based care model, coordinating with multidisciplinary teams to improve health outcomes and quality of life. The role requires strong case management skills, motivational interviewing, and the ability to travel within the greater Phoenix area 2‑3 times per month.

The position emphasizes collaboration, caring for diverse populations, and ensuring adherence to care plans while navigating health systems for optimal

Qualifications

• Master's degree in social work or related field.
• Two years of experience coordinating care for members with chronic complex conditions.
• Licensed LMSW or LCSW with two years in health plan/case management.
• BLS certification for clinical settings or embedded programs.
• Strong interpersonal and communication skills.

Responsibilities

• Manage members across the health care continuum and coach on disease management.
• Provide self-management support and promote healthy behaviors.
• Apply motivational interviewing to promote enrollment in programs.
• Coordinate with physicians, payers and care team to meet regulatory requirements.
• Educate internal teams on case management concepts and best practices.

Skills

Case management

Motivational interviewing

Interpersonal skills

Organizational skills

Communication

Education

Master’s degree in social work

LMSW or LCSW license

Tools

Electronic health records (EMR)

Job description

Banner Health is hiring a Health Partner to manage high‑risk members in a home‑based care model, coordinating with multidisciplinary teams to improve health outcomes and quality of life. The role requires strong case management skills, motivational interviewing, and the ability to travel within the greater Phoenix area 2‑3 times per month.

The position emphasizes collaboration, caring for diverse populations, and ensuring adherence to care plans while navigating health systems for optimal