Care Coordination Specialist — Home Health & Hospice

Phoenix Home Care and Hospice; Saint Charles (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

PTO

Career development

Job summary

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to ensure our clients receive exceptional care. You will connect clients, families, caregivers, and nurses to deliver care at the right time.

Responsibilities include coordinating caregiver schedules, maintaining relationships with clients, and supporting field staff. The role emphasizes communication, organization, and problem-solving in a fast-paced environment.

Qualifications

• Must demonstrate strong communication, customer service, and problem-solving skills.
• Excellent organization and computer skills are essential.
• Ability to multitask and prioritize in a fast-moving environment.

Responsibilities

• Coordinate daily schedules for caregivers and nursing staff.
• Build and maintain strong relationships with clients and families.
• Communicate schedule changes and care updates promptly.
• Support and assist field staff with day-to-day needs.
• Investigate and resolve client and employee concerns.
• Maintain accurate documentation and reporting.
• Partner with clinical and operational teams to ensure quality care.
• Assist with ongoing quality improvement initiatives.

Skills

Excellent communication

Customer service

Problem solving

Organization

Education

High School diploma

Job description

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to ensure our clients receive exceptional care. You will connect clients, families, caregivers, and nurses to deliver care at the right time.

Responsibilities include coordinating caregiver schedules, maintaining relationships with clients, and supporting field staff. The role emphasizes communication, organization, and problem-solving in a fast-paced environment.