Health Insurance Access Navigator

Josselyn; Northfield Township (IL); On-site; USD 30,000 - 37,000; Full time

Job summary

Josselyn in Northfield, IL is seeking a Client Navigator to assist clients with Medicaid applications, renewals, and marketplace enrollment. This role collaborates with clinical, intake, billing, and care coordination teams to ensure access to affordable health care and minimize interruptions in coverage.

Schedule is Monday to Friday, 9 AM–5 PM, onsite in Northfield. The ideal candidate holds a Bachelor’s degree in a related field and has at least one year of healthcare enrollment or benefits

Qualifications

• Bachelor’s degree required in a related field.
• Minimum one year of experience in healthcare enrollment, benefits assistance, social services, case management, or customer service preferred.
• Experience with Medicaid, Medicare, ACA Marketplace, or public benefits programs strongly preferred.
• Bilingual skills preferred.

Responsibilities

• Assist clients in completing Medicaid applications and redeterminations.
• Support enrollment in Marketplace (ACA), Medicare, and other insurance programs as appropriate.
• Educate clients on eligibility requirements and available options.
• Advocate for clients facing barriers to coverage or access to care.
• Maintain organized records of applications, renewals, verifications, and supporting documentation.
• Stay informed regarding changes to Medicaid, Medicare, Marketplace plans, and other healthcare coverage program.

Skills

Bilingual

Education

Bachelor’s Degree in Psychology, Social Work, Human Services, or related field

Job description

Josselyn in Northfield, IL is seeking a Client Navigator to assist clients with Medicaid applications, renewals, and marketplace enrollment. This role collaborates with clinical, intake, billing, and care coordination teams to ensure access to affordable health care and minimize interruptions in coverage.

Schedule is Monday to Friday, 9 AM–5 PM, onsite in Northfield. The ideal candidate holds a Bachelor’s degree in a related field and has at least one year of healthcare enrollment or benefits