Medicaid Enrollment & Access Advocate

Graceworks Lutheran Services; Joplin (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

ACCESS Family Care in Joplin, Missouri is seeking a Medicaid Enrollment Specialist to help patients access healthcare coverage. The role focuses on eligibility, enrollment, renewals, and application processing, ensuring compliance with federal and state regulations.

Ideal candidates have 2–3 years in Medicaid enrollment, strong problem-solving and communication skills, and proficiency with EHR systems and Microsoft Office.

Qualifications

• Minimum 2–3 years of Medicaid enrollment or related experience.
• Knowledge of MO HealthNet or Medicaid eligibility guidelines.
• Ability to review and submit documentation for eligibility.
• Strong communication and organizational skills.

Responsibilities

• Assist patients with Medicaid applications, renewals, and eligibility issues.
• Review, verify, and submit required documentation for eligibility.
• Monitor application status and follow up with patients and agencies.
• Support retroactive Medicaid requests and special eligibility circumstances.
• Educate patients on benefits and renewal processes.
• Maintain accurate documentation in electronic health records.
• Participate in audits and ongoing training.
• Contribute to workflow improvements and staff training.
• Promote ACCESS Family Care's mission and core values.

Skills

Medicaid enrollment

Eligibility knowledge

Documentation review

HIPAA compliance

EHR proficiency

Communication

Education

High school diploma or equivalent

Associate's or higher (preferred)

Tools

Microsoft Office

EHR systems

Job description

ACCESS Family Care in Joplin, Missouri is seeking a Medicaid Enrollment Specialist to help patients access healthcare coverage. The role focuses on eligibility, enrollment, renewals, and application processing, ensuring compliance with federal and state regulations.

Ideal candidates have 2–3 years in Medicaid enrollment, strong problem-solving and communication skills, and proficiency with EHR systems and Microsoft Office.