Health Information & Patient Access Specialist

Boston Medical Center; Baltimore (MD); On-site; USD 24,000 - 36,000; Full time

Job summary

GBMC HealthCare in Baltimore, MD is seeking an administrative support specialist to assist physicians, answer phones, file, and manage health records. You will use health record software, perform data entry, and ensure timely completion while maintaining patient privacy.

A high school diploma or GED and at least one year of customer service or administrative experience are required; healthcare experience is preferred.

Qualifications

• 1 year of customer service or administrative experience required.
• Healthcare experience preferred.
• Strong attention to detail and accuracy in data handling.
• Ability to follow written and oral instructions and communicate effectively.

Responsibilities

• Filing, answering phones, assisting physicians, problem-solving, printing, and light office equipment maintenance.
• Maintains and operates health record software to collect, classify, store, and analyze information.
• Retrieves patient health information for physicians while protecting patient privacy under HIPAA guidelines.

Skills

Customer service

Data entry

Medical terminology

Office software

Communication skills

HIPAA knowledge

Education

High School Diploma or GED

Tools

Word

Excel

Database systems

Job description

GBMC HealthCare in Baltimore, MD is seeking an administrative support specialist to assist physicians, answer phones, file, and manage health records. You will use health record software, perform data entry, and ensure timely completion while maintaining patient privacy.

A high school diploma or GED and at least one year of customer service or administrative experience are required; healthcare experience is preferred.