Health Information Operations Lead - Remote & On-site

Datavant2; Upland (CA); Hybrid; USD 29,000 - 41,000; Full time

Job summary

Datavant in the United States is seeking a Service Delivery Supervisor to lead client service operations, manage frontline staff, and ensure adherence to HIPAA and data quality standards across multiple sites. You will train teams, coordinate with leadership, review data, and drive process improvements while handling escalations and supporting the Service Delivery Manager.

This role requires 1-2 years of health information experience, proficiency with Power BI and MS Office, and flexibility to

Qualifications

• Demonstrated leadership and team-motivation skills.
• Strong understanding of HIPAA and health information practices.
• Experience with Power BI dashboards and data analysis.
• Proficiency in MS Office tools (Excel, Word, Outlook).
• Excellent communication with clients and leadership teams.
• Ability to review data for accuracy and actionable insights.
• Comfort with coordinating across on-site and remote work environments.

Responsibilities

• Lead, train, and motivate a growing team across multiple sites.
• Communicate and collaborate with leadership on issues and opportunities.
• Oversee Audit Team handling Payor data requests and escalation calls.
• Review data to provide client and leadership solutions.
• Suggest process improvements and gather stakeholder feedback.
• Manage client requests from Risk Management and balance staffing needs.
• Participate in projects to advance operational strategies and initiatives.

Skills

Leadership

HIPAA knowledge

Power BI

MS Office

Client communication

Data review

On-site & remote work

Job description

Datavant in the United States is seeking a Service Delivery Supervisor to lead client service operations, manage frontline staff, and ensure adherence to HIPAA and data quality standards across multiple sites. You will train teams, coordinate with leadership, review data, and drive process improvements while handling escalations and supporting the Service Delivery Manager.

This role requires 1-2 years of health information experience, proficiency with Power BI and MS Office, and flexibility to