Health Data Call Center Specialist – Opt-Out Support

BCforward; Knoxville (TN); On-site; USD 18,597; Full time

Job summary

A leading staffing and solutions firm is seeking a Customer Service Representative in Knoxville, TN. In this role, you will support a health care client by handling calls from individuals looking to opt out of a data exchange. You'll follow a script to gather information and ensure it is accurately entered into a database, while also processing scanned mail. This position offers a duration of 12 months with a pay rate of $13.50 per hour. Ideal candidates will be detail-oriented and adaptable.

Qualifications

• Ability to follow a script and enter information accurately into a database.
• Comfortable with processing both phone calls and mailed information.

Responsibilities

• Support a health care client by answering calls from individuals.
• Ask callers a series of questions and enter their information into a database.
• Process mailed opt-out information and possibly make outbound calls.

Job description

A leading staffing and solutions firm is seeking a Customer Service Representative in Knoxville, TN. In this role, you will support a health care client by handling calls from individuals looking to opt out of a data exchange. You'll follow a script to gather information and ensure it is accurately entered into a database, while also processing scanned mail. This position offers a duration of 12 months with a pay rate of $13.50 per hour. Ideal candidates will be detail-oriented and adaptable.