Healthcare Call Center Associate – Opt-Out & Data Entry

BCforward; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing solutions firm in Knoxville, Tennessee is seeking a Call Center Agent to support a health care client. The role involves taking calls from individuals wishing to opt out of a data exchange, asking questions from a script, and entering information into a database. Additionally, the agent will process mailed opt-out information and may need to make outbound calls if necessary. Candidates must be able to pass a background check and drug screening.

Qualifications

• Must be able to pass a background and drug screen.

Responsibilities

• Support a health care client and take calls from individuals wishing to opt out.
• Ask the caller a series of questions and enter information into a database.
• Process mailed opt-out information and perform some outbound calling if necessary.

Job description

A staffing solutions firm in Knoxville, Tennessee is seeking a Call Center Agent to support a health care client. The role involves taking calls from individuals wishing to opt out of a data exchange, asking questions from a script, and entering information into a database. Additionally, the agent will process mailed opt-out information and may need to make outbound calls if necessary. Candidates must be able to pass a background check and drug screening.