Healthcare Insurance Customer Care Specialist

Direct Staffing Inc; Nashville (TN); On-site; USD 16,763 - 23,875; Full time

Job summary

A staffing agency in Nashville is seeking Customer Care Representatives to respond to inquiries regarding insurance benefits and claims. The ideal candidate will have at least one year of Call Center experience and must possess strong computer and communication skills. The position offers a pay rate of $14.75 per hour with Monday through Friday hours from 8:30 AM to 5:00 PM. A high school diploma or equivalent is required.

Qualifications

• One year of previous Call Center experience required.
• Strong computer skills with dual monitor and headset experience needed.
• Excellent communication and documentation skills essential.

Responsibilities

• Responds to customer questions via phone and written correspondence.
• Analyzes problems and provides information to customer inquiries.
• Maintains positive customer relations.
• Researches data to address operational challenges.

Skills

Call Center experience

Strong computer skills

Excellent communication skills

Documentation skills

Education

High School diploma or equivalent

Job description

A staffing agency in Nashville is seeking Customer Care Representatives to respond to inquiries regarding insurance benefits and claims. The ideal candidate will have at least one year of Call Center experience and must possess strong computer and communication skills. The position offers a pay rate of $14.75 per hour with Monday through Friday hours from 8:30 AM to 5:00 PM. A high school diploma or equivalent is required.