Health and Human Resources Associate

West Virginia; Charleston (WV); On-site; USD 32,000 - 48,000; Full time

Job summary

West Virginia is seeking a Corrections Unit clerk to provide direct customer service for corrections and amendments of birth and death certificates. The role involves maintaining electronic databases, communicating policies to hospitals, attorneys and county clerks, and logging changes in the system.

You may assist with workflow documentation and perform other duties as assigned. Graduation from an accredited four-year college or university is required.

Qualifications

• Graduation from an accredited four-year college or university.

Responsibilities

• Provide direct customer service for corrections and amendments of birth and death certificates.
• Maintain electronic database of paternity affidavits and adoption logs.
• Communicate policies and procedures to public, hospitals, attorneys and county clerks.
• Assist with documentation of workflow for reporting.
• Log all changes into the change software.
• Other duties as assigned.

Education

Bachelor's degree

Job description

Under general supervision works in the correction unit. Provide direct customer service for corrections and amendments of birth and death certificates including minor corrections, adoptions, paternity additions, delayed birth and death registration and voluntary paternity establishment. Help maintain electronic database of paternity affidavits and adoption logs. Communicate by telephone, in person and/or in writing, policies and procedures to public, hospitals, attorneys and county clerks. Assists with documentation of workflow for reporting. Log all changes into the change software. Other duties as assigned.

Training:

Graduation from an accredited four-year college or university.

Substitution:

Full-time or equivalent part-time paid experience in paraprofessional or responsible clerical work at a level consistent with the work performed by an Office Assistant III and which required application of state and federal laws and/or guidelines, may be substituted for the required training on a year-for-year basis.