Head Teller & Team Leader, Banking Services

Trustco Bank; Orlando (FL); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Trustco Bank in Orlando, FL is seeking a Head Teller to lead daily branch operations, deliver exceptional service, and ensure accuracy in cash handling and compliance. This role reports to the Branch Manager and carries supervisory responsibilities.

The position requires high school diploma, supervisory experience, and strong communication. The schedule is full-time with typical branch hours; occasional after-hours training and travel may occur, and the bank provides competitive benefits.

Qualifikationen

• High school diploma or equivalent.
• Supervisory experience.
• Strong customer service and cash-handling experience.
• Excellent verbal communication and interpersonal skills.
• Fluent in English; bilingual a plus.
• Access to reliable transportation.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work effectively in a collaborative team environment.
• Willingness to participate in ongoing training and development.
• Ability to lift 10-20 lbs., stand for extended periods.

Aufgaben

• Lead branch operations and deliver outstanding customer service.
• Supervise tellers, ensure accuracy, audit logs, and cash handling.
• Process deposits, withdrawals, loan payments, and checks with precision.
• Prepare reports and maintain compliance with policies.

Kenntnisse

Customer service

Cash handling

Team leadership

Verbal communication

English fluent

Bilingual

Organization

Team collaboration

Training mindset

Physical stamina

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Trustco Bank in Orlando, FL is seeking a Head Teller to lead daily branch operations, deliver exceptional service, and ensure accuracy in cash handling and compliance. This role reports to the Branch Manager and carries supervisory responsibilities.

The position requires high school diploma, supervisory experience, and strong communication. The schedule is full-time with typical branch hours; occasional after-hours training and travel may occur, and the bank provides competitive benefits.