Head of UX & Research for AI-Driven Hiring

Amazon; Bellevue (WA); On-site; USD 180,000 - 244,000; Full time

Job summary

Amazon.com Services LLC in Washington state seeks a Senior Manager of UX to lead the design and research organization behind our hiring portfolio at a pivotal moment. This is a rare leadership role focused on translating AI-enabled insights into trustworthy, human-centered experiences across the hiring journey.

You will build a high-performing team, define the experience strategy for Recruiter Hub, Hiring Hub, and Candidate Hub, and partner with Principal Engineers, senior PMs, and executives to

Qualifications

• 10+ years of leading multi-disciplinary design teams.
• 5+ years of people management experience.
• Experience owning experience strategy and setting the quality bar across multiple products.
• Experience partnering with senior Product, Engineering, and Research leaders to influence product and business strategy.

Responsibilities

• Lead and grow the UX organization. Build, structure, and develop a high-performing team of designers and researchers. Own hiring, org design, headcount planning, and resourcing across the portfolio.
• Set clear performance expectations, give direct and developmental feedback, manage performance, and drive career growth including promotions.
• Own experience vision and strategy across the hiring portfolio for a coherent system across surfaces.
• Define the agentic interaction model for hiring, including AI delegation surfaces and trust principles.
• Establish scalable mechanisms and cross-product design standards across the portfolio.
• Set and maintain design excellence, collaborating with leaders to raise craft and storytelling.
• Influence product and business direction by linking design insights to roadmap decisions.
• Own strategic communications and make design rationale legible to executives.

Skills

Design leadership

People management

Experience strategy

Cross-functional collaboration

Job description

Amazon.com Services LLC in Washington state seeks a Senior Manager of UX to lead the design and research organization behind our hiring portfolio at a pivotal moment. This is a rare leadership role focused on translating AI-enabled insights into trustworthy, human-centered experiences across the hiring journey.

You will build a high-performing team, define the experience strategy for Recruiter Hub, Hiring Hub, and Candidate Hub, and partner with Principal Engineers, senior PMs, and executives to