Senior UX Designer, Talent Acquisition Tech

Amazon; Seattle (WA); On-site; USD 138,000 - 186,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior UX Designer for Talent Solutions Product Design & Research to tackle complex hiring workflows across Recruiter Hub, Hiring Hub, and Candidate Hub. You will collaborate with product, engineering, and research to deliver human-centered experiences at scale.

You will shape roadmaps, participate in design critiques, and present user insights to stakeholders while delivering end-to-end design solutions and mentoring peers within a fast-paced, Amazon-scale

Qualifications

• 7+ years of design experience.
• Experience delivering design solutions for projects of large scope and complexity.
• Experience acquiring user data (usability studies, user research) and creating personas and journey maps.
• Experience working with stakeholders to plan and execute programs that are strategic in nature.
• Experience defining and maintaining design patterns and UX standards.
• Experience solving complex design problems with limited guidance across multiple products or a complex product suite.
• Experience leading design projects from strategy through execution, including user flows, wireframes, prototypes, and CX specifications.
• Experience influencing partner teams and contributing to organization-level design strategy.
• Proficiency with current accessibility standards.

Responsibilities

• Deliver end-to-end design solutions for complex hiring workflows across multiple products, from research and strategy through high-fidelity mockups and interactive prototypes.
• Influence product roadmaps by identifying design opportunities, synthesizing user research, and advocating for customer needs with product and engineering partners.
• Define and refine design standards including interaction patterns, methods, and processes; drive adoption across teams.
• Synthesize conflicting data from qualitative and quantitative research to inform customer experience and business decisions.
• Partner with engineering to ensure design feasibility, accounting for system limitations, scaling factors, edge cases, and architectural decisions.
• Lead design collaboration across diverse groups including product, engineering, and research; drive alignment on complex, cross-team initiatives.
• Design AI-informed experiences that leverage intelligent, data-driven interfaces to improve hiring decisions.
• Mentor and coach designers within the organization; contribute to professional development and participate in technical promotion assessments.
• Present and critique work in org-level reviews, ensuring prioritized focus and outcomes; communicate decisions clearly to leaders up to 3 levels above.
• Identify and resolve root causes of widespread design problems; build consensus across discordant views and enable innovation.

Skills

Design strategy

User research

Stakeholder collaboration

Mentorship

UX patterns

Job description

Description

Amazon's Talent Solutions Product Design & Research team is looking for a Senior UX Designer who thrives in ambiguity, can operate with limited guidance, and brings deep craft expertise to solve complex design problems across our hiring product portfolio. You will work across the Recruiter Hub, Hiring Hub, and Candidate Hub, delivering end-to-end design solutions for complex workflows that impact recruiters, hiring managers, and candidates globally. You will partner closely with product management, engineering, and research to deliver human-centered experiences that simplify hiring at scale.

Key job responsibilities

• Deliver end-to-end design solutions for complex hiring workflows across multiple products, from research and strategy through high-fidelity mockups and interactive prototypes.
• Influence product roadmaps by identifying design opportunities, synthesizing user research, and advocating for customer needs with product and engineering partners.
• Define and refine design standards including interaction patterns, methods, and processes; drive adoption across teams.
• Synthesize conflicting data from qualitative and quantitative research to inform customer experience and business decisions.
• Partner with engineering to ensure design feasibility, accounting for system limitations, scaling factors, edge cases, and architectural decisions.
• Lead design collaboration across diverse groups including product, engineering, and research; drive alignment on complex, cross-team initiatives.
• Design AI-informed experiences that leverage intelligent, data-driven interfaces to improve hiring decisions.
• Mentor and coach designers within the organization; contribute to professional development and participate in technical promotion assessments.
• Present and critique work in org-level reviews, ensuring prioritized focus and outcomes; communicate decisions clearly to leaders up to 3 levels above.
• Identify and resolve root causes of widespread design problems; build consensus across discordant views and enable innovation.

A day in the life

You deliver design solutions on complex, multi-product hiring challenges while staying close to the craft. You partner with product and engineering leads to shape roadmaps, participate in design critiques, and present user insights to stakeholders. You are comfortable working with limited guidance on ambiguous problems, bringing structure and rigor to define the right solution. You mentor peers, contribute to org-level design reviews, and thrive in a fast-paced environment delivering at Amazon scale.

About The Team

Talent Solutions Product Design & Research designs the products that power how Amazon hires — the tools recruiters, hiring managers, interviewers, and candidates use across the hiring journey. We own the end-to-end experience across the Recruiter Hub, Hiring Hub, and Candidate Hub, and increasingly put AI to work in service of faster, fairer, more human hiring. We are designers, researchers, and writers who work backward from the people we serve, enable teams across the organization with scalable design patterns and systems, and raise the bar on quality at scale.

Basic Qualifications

• 7+ years of design experience
• Experience in delivering design solutions for projects of large scope and complexity
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience defining and maintaining design patterns and UX standards
• Experience solving complex design problems with limited guidance across multiple products or a complex product suite.
• Experience leading design projects from strategy through execution, including user flows, wireframes, prototypes, and CX specifications.
• Experience influencing partner teams and contributing to organization-level design strategy.
• Proficiency with current accessibility standards.

Preferred Qualifications

• Experience defining or refining interaction patterns and design standards that scale across multiple teams.
• Familiarity with AI/ML concepts and experience designing intelligent, data-driven interfaces.
• Experience with marketplace, two-sided platform, HR, or hiring product domains.
• Full understanding of an organization's technical systems and ability to decouple complex dependencies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 151,600.00 - 205,000.00 USD annually

USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10483518