Senior UX Designer — Hiring & AI Solutions

Amazon; Seattle (WA); On-site; USD 138,000 - 186,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior UX Designer for Talent Solutions Product Design & Research to tackle complex hiring workflows across Recruiter Hub, Hiring Hub, and Candidate Hub. You will collaborate with product, engineering, and research to deliver human-centered experiences at scale.

You will shape roadmaps, participate in design critiques, and present user insights to stakeholders while delivering end-to-end design solutions and mentoring peers within a fast-paced, Amazon-scale

Qualifications

• 7+ years of design experience.
• Experience delivering design solutions for projects of large scope and complexity.
• Experience acquiring user data (usability studies, user research) and creating personas and journey maps.
• Experience working with stakeholders to plan and execute programs that are strategic in nature.
• Experience defining and maintaining design patterns and UX standards.
• Experience solving complex design problems with limited guidance across multiple products or a complex product suite.
• Experience leading design projects from strategy through execution, including user flows, wireframes, prototypes, and CX specifications.
• Experience influencing partner teams and contributing to organization-level design strategy.
• Proficiency with current accessibility standards.

Responsibilities

• Deliver end-to-end design solutions for complex hiring workflows across multiple products, from research and strategy through high-fidelity mockups and interactive prototypes.
• Influence product roadmaps by identifying design opportunities, synthesizing user research, and advocating for customer needs with product and engineering partners.
• Define and refine design standards including interaction patterns, methods, and processes; drive adoption across teams.
• Synthesize conflicting data from qualitative and quantitative research to inform customer experience and business decisions.
• Partner with engineering to ensure design feasibility, accounting for system limitations, scaling factors, edge cases, and architectural decisions.
• Lead design collaboration across diverse groups including product, engineering, and research; drive alignment on complex, cross-team initiatives.
• Design AI-informed experiences that leverage intelligent, data-driven interfaces to improve hiring decisions.
• Mentor and coach designers within the organization; contribute to professional development and participate in technical promotion assessments.
• Present and critique work in org-level reviews, ensuring prioritized focus and outcomes; communicate decisions clearly to leaders up to 3 levels above.
• Identify and resolve root causes of widespread design problems; build consensus across discordant views and enable innovation.

Skills

Design strategy

User research

Stakeholder collaboration

Mentorship

UX patterns

Job description

Amazon.com Services LLC is seeking a Senior UX Designer for Talent Solutions Product Design & Research to tackle complex hiring workflows across Recruiter Hub, Hiring Hub, and Candidate Hub. You will collaborate with product, engineering, and research to deliver human-centered experiences at scale.

You will shape roadmaps, participate in design critiques, and present user insights to stakeholders while delivering end-to-end design solutions and mentoring peers within a fast-paced, Amazon-scale