Head of Strategic Accounts & Solutions Architecture

Stripe, Inc.; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Stripe, Inc. is seeking a highly strategic and hands‑on Head of Strategic Accounts, Solutions Architecture. You will lead a senior team of architects partnering with top customers to design scalable, AI‑enabled solutions that align with product roadmaps and business goals.

You’ll operate across executive conversations, architecture reviews, and direct support for complex engagements. You will drive a culture of technical excellence and collaboration with Product, Engineering, and Sales, shaping

Qualifications

• Proven leadership of technical pre‑sales or architecture teams.
• Hands‑on fluency with architectures, APIs, data flows, security and reliability.
• Experience guiding executives and product/engineering stakeholders.
• Record of turning customer insights into scalable product initiatives.
• Ability to connect technical strategy to account growth and partnerships.
• Experience partnering with product and engineering to influence roadmaps.

Responsibilities

• Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture.
• Recruit, lead, coach, and retain a world‑class team of senior Solutions Architects.
• Partner with account leaders to develop technical strategies that deepen relationships.
• Lead complex engagements—architecture workshops, briefings, evaluations, escalations.
• Serve as trusted advisor to senior executives and engineering leaders.
• Build close partnerships with Product and Engineering to translate needs into capabilities.
• Create mechanisms for sharing insights and reusable patterns across Stripe.
• Establish a culture of technical excellence, curiosity, accountability, and learning.
• Champion AI‑enabled ways of working to improve outcomes and speed.
• Develop talent with clear expectations and meaningful feedback.
• Collaborate with Sales, Customer Success, Professional Services, TAC, Partnerships, Marketing, Product, and Engineering.
• Build metrics to measure impact on outcomes, growth, and product influence.
• Anticipate technology and market shifts and translate signals into action.
• Represent Stripe in executive forums, customer reviews, and industry events.

Skills

Technical leadership

Solutions architecture

Pre-sales

Executive communication

Cross-functional collaboration

AI-enabled leadership

Team mentorship

Job description

Stripe, Inc. is seeking a highly strategic and hands‑on Head of Strategic Accounts, Solutions Architecture. You will lead a senior team of architects partnering with top customers to design scalable, AI‑enabled solutions that align with product roadmaps and business goals.

You’ll operate across executive conversations, architecture reviews, and direct support for complex engagements. You will drive a culture of technical excellence and collaboration with Product, Engineering, and Sales, shaping