Head of Sales Strategy & Operations

Cisco Systems, Inc; North Carolina; On-site; USD 201,000 - 258,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Director of Sales SP&O to serve as the primary strategic partner to the SVP of Collaboration.

You will own the operating cadence, workforce planning, and long-range roadmaps, building high-leverage teams and delivering data-driven insights for executive conversations. You will lead demand and pipeline coverage modeling, align targets with investments, and partner with Finance to ensure clean forecasting data.

Qualifications

• Bachelor’s degree or higher with extensive related experience.
• 14+ years of related experience with progression to leadership roles.
• Experience in sales strategy, planning, or operations in enterprise tech or SaaS.

Responsibilities

• Direct the annual operating plan integrating targets, resourcing and investments.
• Lead headcount and capacity planning aligned to forward demand.
• Develop pipeline coverage models and territory analyses for accurate resourcing.
• Manage a lean operations team and drive adoption of sales processes.
• Govern CRM data quality and control the sales tool stack and analytics.

Skills

Sales leadership

Strategic planning

Headcount planning

Data analytics

CRM governance

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Salesforce

Job description

Cisco Systems, Inc. is seeking a Director of Sales SP&O to serve as the primary strategic partner to the SVP of Collaboration.

You will own the operating cadence, workforce planning, and long-range roadmaps, building high-leverage teams and delivering data-driven insights for executive conversations. You will lead demand and pipeline coverage modeling, align targets with investments, and partner with Finance to ensure clean forecasting data.