Director, Strategic Sales Planning & Operations

Cisco; Boston (MA); On-site; USD 201,000 - 258,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan with Cisco matching

Paid parental leave

Short and long-term disability

Basic life insurance

Restricted stock units (RSUs)

Job summary

Cisco is seeking a Director of Sales SP&O to partner with the SVP of Collaboration, shaping the operating rhythm and long-range strategy. You will lead headcount planning, capacity, and the annual operating plan, building forward-looking demand and pipeline models while guiding a lean, high-performing team.

In this role you will ensure CRM data quality, oversee sales tools, design processes, and align forecasts with Finance.

Qualifications

• Bachelor’s degree with 15+ years of related experience or advanced degree with equivalent experience.
• 8+ years in sales strategy, planning or sales operations within enterprise tech or SaaS.
• Experience managing annual operating planning, headcount/capacity planning and pipeline/coverage modeling.

Responsibilities

• Direct the annual operating plan development by integrating targets, resourcing, and investments into a coherent plan.
• Lead headcount and capacity planning sized to forward demand, building demand and pipeline coverage models.
• Run scenario and contingency planning while owning territory analysis and annual goal-setting methodologies.
• Build and lead a lean, high-performing operations team and govern CRM data quality and tools.
• Partner with Finance to ensure pipeline and CRM data feeding forecast processes are clean.
• Contribute to market prioritization, go-to-market design, and long-range roadmap with competitive intelligence.

Skills

Sales strategy

Sales operations

Headcount planning

CRM systems

Forecasting

Cross-functional leadership

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Salesforce

Excel

Job description

Cisco is seeking a Director of Sales SP&O to partner with the SVP of Collaboration, shaping the operating rhythm and long-range strategy. You will lead headcount planning, capacity, and the annual operating plan, building forward-looking demand and pipeline models while guiding a lean, high-performing team.

In this role you will ensure CRM data quality, oversee sales tools, design processes, and align forecasts with Finance.