Director, Sales Strategy & Operations

Cisco Systems, Inc.; Clegg (NC); On-site; USD 201,000 - 258,000; Full time

Benefits offered by this job

Health benefits

RSU grants

Bonuses

Job summary

Cisco Systems, Inc. is seeking a Director of Sales SP&O to partner with the SVP of Collaboration and lead the operating cadence, headcount, capacity planning, and annual operating plan development.

You will build forward-looking demand models, protect rep capacity, and deliver executive-ready analytics. The role focuses on strategy, planning, and optimization across CRM, sales tools, and forecasting, with collaboration across finance, HR, and staff teams.

Qualifications

• Bachelor’s or higher with 12–15 years of related experience or PhD with 8+ years.
• 4+ years in supervisory or people management.
• 8+ years in sales strategy, planning, or sales operations in enterprise tech or SaaS.

Responsibilities

• Direct the annual operating plan development by integrating targets, resourcing, and investments.
• Lead headcount and capacity planning sized to forward demand; build pipeline coverage models.
• Run scenario and contingency planning; own territory analysis and annual goal-setting methodologies.
• Build and lead a lean, high-performing operations team; protect rep capacity and drive change management.
• Govern CRM data quality; oversee sales tool stack; manage analytics and deal administration.
• Coordinate with Finance to ensure data quality in forecasting.
• Contribute to market and segment prioritization and go-to-market strategy.

Skills

Strategic planning

Headcount planning

Forecasting

Executive communication

Education

Bachelor’s degree with 15 years of related experience

Tools

Salesforce

Job description

Cisco Systems, Inc. is seeking a Director of Sales SP&O to partner with the SVP of Collaboration and lead the operating cadence, headcount, capacity planning, and annual operating plan development.

You will build forward-looking demand models, protect rep capacity, and deliver executive-ready analytics. The role focuses on strategy, planning, and optimization across CRM, sales tools, and forecasting, with collaboration across finance, HR, and staff teams.