Head of Property Operations & Growth

CBM Florida; Miami (FL); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

CBM Florida is seeking an accomplished operations leader to drive maintenance, client relations and growth across multiple buildings in South Florida. You will shape policies, lead service delivery, and manage the sales-focussed growth of the business while maintaining safety and regulatory compliance.

You will supervise a diverse team, develop successors, and partner with clients and vendors to deliver reliable, cost-effective facilities management.

Qualifications

• 8+ years of facilities maintenance or operations experience across multiple sites.
• 5+ years managing a facilities team across multiple sites; industrial and retail centre experience.
• Led a sales or business development team with P&L ownership and a record of growing revenue and margin.
• Strong analytical skills using data, reports and operational metrics; budgeting, purchasing and accounting practices.
• Strong leadership, communication and relationship skills; able to balance teams, vendors, client expectations.
• Calm, solutions-focused judgment in urgent or changing conditions.
• Proficient with Yardi and Microsoft Office (Outlook, Word, Excel).

Responsabilités

• Lead daily maintenance operations across multiple buildings and locations; preventive and corrective maintenance, work orders, inspections and service response.
• Ensure preventive maintenance is on schedule and documented; track backlog, completion rates, response times and service quality.
• Maintain records of labor, materials, parts, equipment history and cost.
• Lead first response and stabilization of building systems; plan scheduling and resources to meet shifting priorities.
• Build strong client, employee, vendor and community relationships; coordinate subcontractors and client-contracted providers.
• Report operational updates, risks, staffing needs and service issues to leadership.
• Drive a safety-first culture and compliance with all requirements including incident reporting and corrective actions.
• Supervise maintenance personnel, skilled trades and technicians; training, onboarding, coaching and performance management.
• Develop next layer of supervisors for scalable growth.
• Manage service business P&L and scale regionally and nationally.
• Lead sales team with quotas, pipeline reviews and compensation plans.
• Own pricing, estimating standards and bid approval to maintain target margin.
• Grow recurring service-agreement revenue with property managers, owners and commercial accounts.
• Collaborate with accounting on billing and cost recovery; report monthly results and forecasts with actions on gaps.

Connaissances

People leadership

P&L ownership

Budgeting & accounting

Data analysis

Yardi

MS Office

Client relationship

Vendor management

Formation

Bachelor's degree in property/facilities management, business, engineering or related

Outils

Yardi

CMMS

Microsoft Office

Description du poste

CBM Florida is seeking an accomplished operations leader to drive maintenance, client relations and growth across multiple buildings in South Florida. You will shape policies, lead service delivery, and manage the sales-focussed growth of the business while maintaining safety and regulatory compliance.

You will supervise a diverse team, develop successors, and partner with clients and vendors to deliver reliable, cost-effective facilities management.