Head of Pre-Sales Engineering - Payments

Openkrill; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Fully remote governance

Share options

Flexible holidays

Co-working space access

Workations & retreats

Home office stipend

Learning budget

Private medical insurance

Global teams

Job summary

Primer is building the unified payments infrastructure and we are looking for a Senior leader to grow our pre-sales Solutions Engineering team. You’ll drive technical and commercial craft across discovery, demos, POCs, and RFPs, while owning enterprise deals and executive conversations with merchants.

You will shape how Primer sells, collaborate with Sales on strategy and pipeline, and act as the voice of the merchant inside the company to influence product.

Qualifications

• Experience leading a pre-sales or Solutions Engineering team in payments, B2B SaaS, or infra.
• Proven track record hiring and growing Solution Engineers.
• Experience applying MEDDPICC in SE playbooks.
• Deep technical fluency to discuss APIs, SDKs, webhooks, and auth.
• Strong commercial instinct tying technical wins to revenue.
• Executive presence with merchants and internal teams.
• Experience building a structured pre-sales function.

Responsibilities

• Lead and grow the pre-sales SE team, coaching for technical and commercial craft.
• Engage in discovery calls, architecture sessions, and executive discussions.
• Own how we sell technically: discovery, demos, POCs, RFPs.
• Partner with Sales on pipeline, forecast, and deal strategy.
• Build business cases showing CFO impact: uplift, cost savings, resilience.
• Be the voice of the merchant to Product for feedback.
• Define metrics to measure SE impact on win rate and velocity.

Skills

Lead pre-sales team

Hiring & coaching SEs

MEDDPICC

Deep technical fluency

Commercial instincts

Exec-level confidence

Pre-sales structure building

Tools

API integration

SDKs

Webhooks

Auth flows

Job description

Primer is building the unified payments infrastructure and we are looking for a Senior leader to grow our pre-sales Solutions Engineering team. You’ll drive technical and commercial craft across discovery, demos, POCs, and RFPs, while owning enterprise deals and executive conversations with merchants.

You will shape how Primer sells, collaborate with Sales on strategy and pipeline, and act as the voice of the merchant inside the company to influence product.