Senior Payments Solutions Engineer - Pre-Sales

PPRO

Chicago (IL)

Hybrid

USD 120,000 - 160,000

Full time

10 days ago

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Benefits offered by this job

Hybrid on-site structure

Professional development budget

Medical, dental & vision insurance

401(k) plan

Enhanced family leave

Gym membership

Job summary

PPRO's Chicago office is seeking a Senior Sales Solutions Engineer to serve as the technical lead during the commercial lifecycle for major enterprise merchants, PSPs, and marketplaces, bridging complex payment tech with strategic deal-making via LPMs, GAPI, and MoR.

You will own pre-sales architecture, RFP responses, and go-live enablement, acting as the trusted technical partner from scoping through post-live support, collaborating with Product, Engineering, and Commercial Ops to craft

Qualifications

5+ years of experience in a customer-facing solutions engineering, technical sales, or integration consulting role within payments, fintech, or e-commerce.
Technical Aptitude: Strong hands-on experience working with REST APIs, webhooks, JSON payloads, and API testing tools (e.g., Postman, cURL).
Payments Domain Knowledge: Deep understanding of global payment infrastructure, cards vs. local payment methods (LPMs), processing flows, authorization mechanics, and Merchant of Record / acquiring models.
Commercial Presence & Candid Communication: Exceptional presentation skills with a proven track record of handling tough technical Q&A, managing technical conflict gracefully, and building long-term trust with technical and commercial executives.
RFP Mastery: Proven ability to manage and deliver high-quality technical RFP responses under commercial deadlines.

Responsibilities

Pre-Sales Architecture & RFP Leadership: Lead technical engagement during the pre-sales process, representing PPRO in high-exposure merchant workshops and pitch meetings.
Technical Single Point of Contact: Lead technical engagement during the pre-sales process, representing PPRO in high-exposure merchant workshops and pitch meetings.
RFP/RFI Technical Ownership: Own and author the technical, security, and architectural responses for enterprise RFPs and RFIs.
The Strategic Bridge: Translate complex merchant business logic, checkout flows, and developer constraints into tailored technical solutions built on PPRO’s services.
Migration & Modernization Partner: Guide existing and prospective merchants through platform evolution—explaining the architectural advantages of migrating to our unified global platform (GAPI), adopting modern payment rails (such as Pix, iDEAL, or regional e-wallets), or leveraging our Merchant of Record (MoR) model.
Developer Advocacy: Act as a peer to prospective engineering teams. Demystify payload logic, webhook handling, and integration workflows to remove technical friction early in the sales cycle.
Product Feedback Loop: Serve as the technical voice of the customer internally, collaborating with Product, Engineering, and Commercial Ops to refine platform capabilities based on real-world merchant requirements.
End-to-End Implementation Scoping: Define integration requirements, test payloads, and assist merchant developers using tools like Postman to ensure a seamless build out.
Go-Live Support: Oversee technical testing and initial production transaction flows, providing business-hours escalation support during launch phases before handing off to TAM.
Special Projects: Lead targeted technical initiatives to help long-standing customers adopt new PPRO products, payment methods, or regional connections quickly.