Senior Solutions Engineer – Payments (Remote)

Sales & Business Development· Full-time; New York (NY); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive share options

Flexible holiday

Co-working space access across major  

Workations & Company Retreat

£500 towards your home office setup

Generous learning budget

Private Medical Insurance

A broad set of additional perks and|

Job summary

Primer is the unified payments infrastructure enabling finance teams to gain visibility and control over payments at scale. We partner with leading merchants to address integration challenges and drive revenue through a single platform.

As a pre-sales/solutions-focused specialist, you translate merchant needs into technical solutions, run discovery sessions, and guide complex integrations from initial contact through go-live. This remote-first role supports a global merchant base.

Qualifications

• Previous experience in a merchant-facing role with a complex API product, ideally in payments.
• Comfortable implementing frontend SDKs in web or mobile environments and advising developers on integration best practices.
• Confidence leading discovery sessions and presenting to C-level stakeholders.
• Experience working in fast-paced scaling environments.

Responsibilities

• Identify merchant pain points and consult with merchants on Primer value.
• Provide technical expertise to the sales team to partner in business development.
• Translate business requirements into technical solutions and explain complex concepts.
• Drive client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more.
• Guide merchants from pre-sales to go-live and ramp-up with end-to-end integration.
• Act as project owner during complex merchant integrations, aligning internal and external stakeholders.
• Collaborate with Product to identify feature enhancements based on market learnings.

Skills

Merchant-facing role

Frontend SDKs

APIs in payments

Discovery sessions

Communication skills

Project management

Integrations leadership

Job description

Primer is the unified payments infrastructure enabling finance teams to gain visibility and control over payments at scale. We partner with leading merchants to address integration challenges and drive revenue through a single platform.

As a pre-sales/solutions-focused specialist, you translate merchant needs into technical solutions, run discovery sessions, and guide complex integrations from initial contact through go-live. This remote-first role supports a global merchant base.