Head of Partnerships, Litigation Support (Remote)

Steno Agency, Inc.

United States

Remote

USD 110,000 - 130,000

Full time

14 days+
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Benefits offered by this job

Stock options
Premium Medical, Dental & Vision Coverage
Flexible PTO
Wellness benefits
Home office setup

Job summary

Steno Agency, Inc. is seeking a Director of Partnerships for Litigation Support. This remote role involves leading a high-performing team, managing client relationships, and collaborating with cross-functional teams.

The ideal candidate will have over 5 years of experience in the legal industry, with expertise in court filing and client services. Competitive compensation ranges from $110,000 to $130,000, including stock options and premium benefits.

The position is designed for a leader ready to make a significant impact in a dynamic environment.

Qualifications

  • 5+ years of experience in legal or litigation support industry.
  • Hands-on expertise with court filing and service of process.
  • Experience leading webinars and product demos for legal professionals.
  • Proficiency in CRM and support tools like Slack and Zendesk.
  • Exceptional communication skills, both written and verbal.

Responsibilities

  • Own the client relationship from onboarding to resolution.
  • Partner with Sales and Operations to ensure alignment.
  • Identify gaps in client experience and create scalable solutions.
  • Manage complex client needs in a fast-paced product environment.

Skills

Customer success
Account management
Client services
Court filing
Service of process
Communication
Sales process
CRM proficiency

Tools

Slack
Zendesk
HubSpot

Job description

Steno Agency, Inc. is seeking a Director of Partnerships for Litigation Support. This remote role involves leading a high-performing team, managing client relationships, and collaborating with cross-functional teams.

The ideal candidate will have over 5 years of experience in the legal industry, with expertise in court filing and client services. Competitive compensation ranges from $110,000 to $130,000, including stock options and premium benefits.

The position is designed for a leader ready to make a significant impact in a dynamic environment.

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