Head of Office Services — Scale Workplace Ops (Chicago)

Aster Talent; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Aster Talent is seeking a hands-on Head of Office Services in Chicago to own workplace experience, admin operations, and vendor relationships. You will lead a team of Executive Assistants and Office Managers across locations, and play a central role in budgeting, contracts, and office expansions.

This builder role focuses on modernizing operations, creating scalable processes, and leveraging AI tools to cut manual work while maintaining discretion with confidential information.

Qualifications

• 10+ years in executive support or office operations.
• Proven track record leading administrative teams.
• Experience building scalable processes in growing firms.
• Strong judgment and discretion with confidential information.
• Excellent organizational and project management skills.
• Comfort with productivity tools and AI to drive efficiency.

Responsibilities

• Lead a team of 10+ Executive Assistants and Office Managers across multiple locations.
• Design and standardize processes for travel, expense management, meeting coordination, and executive support; create documentation to drive consistency and efficiency; use technology and AI tools to cut manual work.
• Oversee day-to-day office operations, manage vendor and facilities relationships, negotiate contracts, own the administrative budget, and lead office expansions or renovations as needed.
• Shape the experience: Own internal communications on workplace policies and logistics; partner with Talent & Culture on engagement initiatives; support firm-wide events and offsites.

Skills

Team leadership

Operational excellence

Process design

Budget management

Vendor management

Project management

Discretion with confidential

Job description

Aster Talent is seeking a hands-on Head of Office Services in Chicago to own workplace experience, admin operations, and vendor relationships. You will lead a team of Executive Assistants and Office Managers across locations, and play a central role in budgeting, contracts, and office expansions.

This builder role focuses on modernizing operations, creating scalable processes, and leveraging AI tools to cut manual work while maintaining discretion with confidential information.