Head of Office Operations & Workplace Experience

Serval; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Impact

Growth

Culture

Job summary

Serval, an AI-native automation platform, seeks an Office Manager to own the headquarters operations. You will oversee facilities, vendors, and events, shaping the employee experience and ensuring a seamless work environment.

This hands-on role emphasizes hospitality, organization, and cross‑functional collaboration with leadership, finance, and HR to support teams and scale our operations across the San Francisco campus.

Qualifications

• Exceptional organizational skills and attention to detail.
• Clear, professional communication and service orientation.
• Ability to work independently, prioritize, and manage multiple initiatives.

Responsibilities

• Own end‑to‑end office operations: facilities, supplies, equipment, and vendor management.
• Negotiate and manage vendor contracts with cost discipline and service standards.
• Ensure workplace health, safety, and security compliance.
• Plan and execute internal events (all-hands, offsites, team gatherings).
• Maintain operational readiness and a welcoming, high‑performing office.

Skills

Organizational skills

Professional communication

Independent worker

Cross-functional

Hospitality mindset

Logistics ownership

Operational excellence

Job description

Serval, an AI-native automation platform, seeks an Office Manager to own the headquarters operations. You will oversee facilities, vendors, and events, shaping the employee experience and ensuring a seamless work environment.

This hands-on role emphasizes hospitality, organization, and cross‑functional collaboration with leadership, finance, and HR to support teams and scale our operations across the San Francisco campus.