Workplace Experience & Operations Leader

Ripple; Chicago (IL); On-site; USD 92,000 - 110,000; Full time

Benefits offered by this job

Equity

Professional development budget

Wellness reimbursement

Catered lunches

Job summary

Ripple in Chicago is hiring a Workplace Operations Specialist to stand up and manage a brand new office space. You’ll oversee day-to-day operations, from food programs to supplies, while delivering an exceptional employee experience.

The role supports vendor relations and cross‑functional collaboration with teams across Global Workplace, IT/AV and Communications. You will build procedures, coordinate moves, and ensure a safe, welcoming environment as the site scales.

Qualifications

• Experience in facilities or workplace operations is preferred.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and adapt to a fast-paced environment.

Responsibilities

• Oversee day-to-day workplace operations including food programs, deliveries, mailroom, decor, and supply ordering.
• Develop and maintain office procedures for a brand new space in Chicago.
• Serve as primary contact for employees and guests on workplace-related questions and support.
• Coordinate vendor relationships and site services to ensure SLA adherence.

Skills

Customer service

Attention to detail

Organizational skills

Interpersonal communication

Independent work

Flexibility

Executive interaction

Education

Associate's degree or higher

Tools

Google Workspace

Job description

Ripple in Chicago is hiring a Workplace Operations Specialist to stand up and manage a brand new office space. You’ll oversee day-to-day operations, from food programs to supplies, while delivering an exceptional employee experience.

The role supports vendor relations and cross‑functional collaboration with teams across Global Workplace, IT/AV and Communications. You will build procedures, coordinate moves, and ensure a safe, welcoming environment as the site scales.