Head of Multi-Center Healthcare Operations

Leap Brands; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Leap Brands is seeking a Vice President of Operations to lead day-to-day operations across multiple care centers in the United States, partnering with clinical leadership to ensure high-quality service delivery, compliance, and sustainable growth.

You will oversee staffing, systems, and processes, building a culture of accountability and continuous improvement while driving performance through KPIs, budgeting, and operational excellence to support family-centered outcomes.

Qualifications

• 10+ years of progressive operations leadership in healthcare, multi-site service.
• Experience leading multi-location operations with P&L responsibility.
• Strong understanding of regulatory requirements and payer environments.

Responsibilities

• Lead operations across multiple care centers to ensure quality and efficiency.
• Translate strategy into executable operational plans supporting growth and access to care.
• Establish and monitor KPIs related to capacity, staffing, financial performance and patient experience.
• Partner with Clinical Directors and executive leadership to ensure compliant, ethical care.
• Oversee recruiting, onboarding, and retention of clinical and administrative staff.
• Manage operating budgets and center-level P&Ls with finance for margins.
• Drive scheduling efficiency, revenue cycle performance, and scale initiatives.
• Lead process improvements in scheduling, intake, authorizations, and family experience.
• Ensure HIPAA compliance, regulatory adherence, and risk-management actions.

Skills

Operations leadership

Healthcare operations

Financial acumen

Change management

Payer environments

Job description

Leap Brands is seeking a Vice President of Operations to lead day-to-day operations across multiple care centers in the United States, partnering with clinical leadership to ensure high-quality service delivery, compliance, and sustainable growth.

You will oversee staffing, systems, and processes, building a culture of accountability and continuous improvement while driving performance through KPIs, budgeting, and operational excellence to support family-centered outcomes.