Head of Loyalty & Rewards Product - NAM

Mastercard; O’Fallon (MO); On-site; USD 156,000 - 265,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Paid holidays

Tuition reimbursement

On-site fitness facilities

Job summary

Mastercard is seeking a Director of Product Management to own Mastercard Rewards for North America. The role requires deep loyalty & rewards experience, tech acumen, and the ability to lead cross-functional teams to enhance the Rewards platform.

You will present to clients, shape strategy, and drive platform growth across the NAM region. The successful candidate will influence regional priorities, manage partnerships, and own the Rewards P&L while collaborating with Sales, Marketing, and

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Strong written and verbal communication; ability to present to diverse audiences.
• Experience in product management, loyalty programs preferred.
• Proven cross-functional collaboration across teams.
• Knowledge of loyalty platforms and rewards programs.

Responsibilities

• Product Management of Mastercard Rewards (MRS) for North America.
• Enable Sales, Implementation, CIS, BizOps and other partners to deliver against objectives.
• Develop and deliver executive level presentations to internal and external stakeholders.
• Act as subject matter expert for Loyalty and Rewards.
• Influence global stakeholders regarding regional platform requirements and enhancement priorities.
• Manage vendor contracts and relationships.
• Represent Mastercard Rewards as a thought leader in client engagements and industry forums.

Skills

Loyalty domain

Presentation skills

SQL

Microsoft Office

AI tooling

Education

Bachelor's degree

Advanced degree preferred or equivalent

Tools

Database experience

Job description

Mastercard is seeking a Director of Product Management to own Mastercard Rewards for North America. The role requires deep loyalty & rewards experience, tech acumen, and the ability to lead cross-functional teams to enhance the Rewards platform.

You will present to clients, shape strategy, and drive platform growth across the NAM region. The successful candidate will influence regional priorities, manage partnerships, and own the Rewards P&L while collaborating with Sales, Marketing, and