Head of Learning & Enablement, Sales & CS

Indeed; Charleston (SC); On-site; USD 97,000 - 145,000; Full time

Benefits offered by this job

401k plan

Equity-based incentive program

Open paid time off

Paid parental leave

Job summary

Indeed is seeking a Manager, Learning & Development to partner with internal teams and drive enablement for Sales and Client Success. You will develop new enablement strategies, align learning with onboarding and ongoing education, and upskill staff to maximize product and system proficiency.

You will lead a team to create scalable, multi-modal learning experiences, measure impact with dashboards, and drive continuous improvement for revenue outcomes.

Qualifications

• 10+ years of related experience, or 8+ years with a Bachelor's, or 6 years with a Master’s, or a PhD with 3 years of experience.
• Experience delivering enablement for client-facing GTM teams (Sales and Client Success).
• Experience implementing learning analytics dashboards to measure impact.
• Expertise designing and scaling multimodal learning programs (ILT, VILT, digital, blended).
• Strong partner management and ability to influence senior leaders.
• Knowledge of adult learning principles, accessible design, and modern learning tech (LMS/LXP, authoring tools).
• Proven program and project management across multiple workstreams.

Responsibilities

• Manage and develop a team of learning enablement specialists; coach and foster high performance.
• Oversee the capability system for Sales and CS, translating paths into measurable revenue impact.
• Partner with GTM, product, and revenue teams to align priorities with enablement goals.
• Communicate program status and risks to leadership; unblock cross-team dependencies.
• Lead scalable enablement interventions across workshops, virtual, digital, and practice-based formats.

Skills

Enablement strategy

Leadership & coaching

Learning analytics

Multimodal learning

Adult learning principles

Stakeholder management

AI-enabled enablement

Education

Bachelor's degree

Master's degree

PhD (with 3 years experience)

Tools

LMS/LXP

Synthesia

Elucidat

SmartBuilder

Vyond

Job description

Indeed is seeking a Manager, Learning & Development to partner with internal teams and drive enablement for Sales and Client Success. You will develop new enablement strategies, align learning with onboarding and ongoing education, and upskill staff to maximize product and system proficiency.

You will lead a team to create scalable, multi-modal learning experiences, measure impact with dashboards, and drive continuous improvement for revenue outcomes.