Head of Learning & Enablement, Sales & Client Success

Indeed; Denver (CO); On-site; USD 87,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Work-life harmony

Wellbeing programs

Job summary

Indeed, the world’s #1 job site, seeks a Manager, Learning & Development to partner with internal teams and drive enablement for Sales and Client Success. You’ll develop onboarding and ongoing education aligned to business priorities, ensuring a scaffolded learning experience as staff progress.

You will build and lead a team, shape metrics, and leverage AI and modern tools to scale programs, measure impact, and deliver measurable revenue outcomes across GTM initiatives.

Qualifications

• 10+ years of related experience, or 8+ years with a Bachelor's, or 6 years with a Master’s, or 3 years with a PhD.
• Experience delivering enablement for client-facing GTM teams (Sales and Client Success).
• Experience implementing learning analytics dashboards and continuous improvement loops.
• Expertise designing and scaling multimodal learning programs with measurable business outcomes.
• Strong partnership, communication, and influence skills with senior leaders.
• Knowledge of adult learning principles and modern learning technologies (LMS/LXP, authoring tools).
• Project management across multiple workstreams including risk management and vendor oversight.

Responsibilities

• Manage and develop a team of learning enablement specialists; set goals, coach regularly, foster an inclusive, high-performance team culture.
• Own the ongoing operation and effectiveness of the Sales and CS capability system, ensuring competency and fluency pathways translate into sustained field behavior and measurable revenue impact.
• Partner with other GTM teams, product and revenue partners to translate business priorities into clear capability objectives, enablement strategies, and success metrics aligned to GTM needs.
• Communicate program status, risks, and dependencies to leadership, proactively unblocking cross-team issues and aligning collaborators on rollout and change management approaches.
• Oversee development and launch of scalable, multimodal enablement interventions (e.g., workshops, virtual, digital, practice-based experiences), managing resources and vendors to ensure scalable, high-quality delivery and field adoption.
• Measure and continuously optimize enablement impact, establishing leading and lagging indicators, maintaining dashboards, and using performance data and collaborator feedback to refine pathways and improve revenue outcomes.
• Drive innovation in enablement practices and technology, leveraging adult learning principles, behavioral science, and emerging tools (including AI) to enhance scalability, engagement, and measurable behavior change.

Job description

Indeed, the world’s #1 job site, seeks a Manager, Learning & Development to partner with internal teams and drive enablement for Sales and Client Success. You’ll develop onboarding and ongoing education aligned to business priorities, ensuring a scaffolded learning experience as staff progress.

You will build and lead a team, shape metrics, and leverage AI and modern tools to scale programs, measure impact, and deliver measurable revenue outcomes across GTM initiatives.