Head of Language Access & Medical Interpreting - Charlotte

aah; Charlotte (NC); Vor Ort; USD 65.000 - 98.000; Vollzeit

Benefits dieser Stelle

Health and welfare benefits

Educational Assistance Program

Paid Time Off

Retirement plan with employer match

Zusammenfassung

Advocate Health in Charlotte, NC seeks a senior Language Services leader to oversee medical interpretation and translation across the greater Charlotte area. The role provides system-wide leadership, ensures compliance with regulations, and partners with management, staff and medical personnel to serve LEP patients and the deaf/hard of hearing.

Responsibilities include developing programs, budgeting with the director, monitoring quality, and guiding staff through training, performance reviews,

Qualifikationen

• Typically requires 5 years of medical interpretation and leadership experience.
• Includes 1 year of supervisory experience in a medical environment.

Aufgaben

• Provides leadership for system-wide translation and interpretation programs.
• Leads quality monitoring and improvement of translation services.
• Builds relationships with management and staff to support LEP and deaf/hh patients.
• Manages budgets in collaboration with the director.
• Oversees staff training and performance reviews.
• Supports safety initiatives and risk mitigation.
• Performs HR responsibilities including coaching and performance reviews.

Kenntnisse

Leadership experience

Medical interpreting

Staff supervision

Communication skills

Bilingual terminology

Video interpreting

Basic computer skills

Ausbildung

Bachelor's Degree in Health Care Administration

Bachelor's Degree in Nursing

Tools

Video interpreting tools

Jobbeschreibung

Advocate Health in Charlotte, NC seeks a senior Language Services leader to oversee medical interpretation and translation across the greater Charlotte area. The role provides system-wide leadership, ensures compliance with regulations, and partners with management, staff and medical personnel to serve LEP patients and the deaf/hard of hearing.

Responsibilities include developing programs, budgeting with the director, monitoring quality, and guiding staff through training, performance reviews,