Language Services Manager – Medical Interpreting (Charlotte)

aah; Charlotte (NC); On-site; USD 99,000 - 148,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking a Language Services Leader to advance translation and interpretation across the Charlotte central area, directing a team of medical interpreters serving patients, families and providers. The role requires leadership, bilingual medical terminology expertise, and a proven ability to manage complex cases in a fast-paced setting. This on-site, full-time position is based at Carolinas Medical Center in central Charlotte.

Qualifications

• Typically requires 5 years of experience in a medical environment performing medical interpretation and translation.
• Includes 1 year of supervisory experience in a medical environment.
• Bachelor's degree in Health Care Administration or Nursing is required.

Responsibilities

• Provide leadership for translation and interpretation systems across the health system.
• Strategize language services and ensure compliance with regulations and policies.
• Monitor quality and implement improvements in translation services.
• Develop and manage budgets with the director; supervise staff.
• Oversee safety and staff performance and training.

Skills

Medical terminology

Interpreting ethics

Leadership

Communication skills

Video interpreting

Basic computer skills

Education

Bachelor's in Health Care Administration

Bachelor's in Nursing

Job description

Advocate Health is seeking a Language Services Leader to advance translation and interpretation across the Charlotte central area, directing a team of medical interpreters serving patients, families and providers. The role requires leadership, bilingual medical terminology expertise, and a proven ability to manage complex cases in a fast-paced setting. This on-site, full-time position is based at Carolinas Medical Center in central Charlotte.