Head of Intermodal Operations — Fast-Paced Transit

Via; Rochester (MN); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Relocation coverage available

Free medical plans and 401K matching

Job summary

Via is seeking a Director of Operations to lead the on-site, intermodal transit service in Rochester, MN. You will coach drivers, dispatchers, mechanics, and on-the-ground staff, building a cohesive, high-performing team while serving as the face of the operation to partners and the community.

You will develop scheduling, real-time issue resolution, and performance metrics, working with senior management to optimize resources, maximize customer satisfaction, and ensure policy compliance across

Qualifications

• Required: experienced operations manager with 5+ years
• Bachelor’s degree required
• Strong leadership and communication skills required

Responsibilities

• Manage on-site daily operations of Via’s service in Rochester, MN
• Lead and develop a large team including drivers, dispatchers, mechanics
• Liaise with Via senior management and external partners
• Develop metrics and report weekly results against KPIs

Skills

Operations management

Leadership

Communication

Education

Bachelor’s degree

Job description

Via is seeking a Director of Operations to lead the on-site, intermodal transit service in Rochester, MN. You will coach drivers, dispatchers, mechanics, and on-the-ground staff, building a cohesive, high-performing team while serving as the face of the operation to partners and the community.

You will develop scheduling, real-time issue resolution, and performance metrics, working with senior management to optimize resources, maximize customer satisfaction, and ensure policy compliance across