Head of Housekeeping & Laundry Operations

Remington Grapevine Employers LLC; Grapevine (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Residence Inn Grapevine is operated by Remington Grapevine Employers LLC and seeks a hands-on housekeeping supervisor to lead the hotel’s housekeeping and laundry teams at Grapevine, TX.

You will schedule and coach staff, hire and train new members, manage supplies and budgets, and inspect rooms daily to uphold safety and quality standards, while ensuring guest satisfaction through consistent, detail-focused operations.

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Focus and maintain attention to tasks, and complete work assignments on time despite interruptions.
• Use arithmetic for accurately completing time cards and doing inventory.
• Understand and efficiently operate computer.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Coordinate daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Inspect guest rooms and public areas daily to ensure QA program adherence.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Oversee daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.
• Follow up to ensure routine projects are completed (carpet shampooing, wall-washing, mattress rotations).
• Provide associates with the tools they need to perform their jobs.
• Lead department meetings and safety/quality activities.
• Report maintenance problems and follow up on repairs.
• Ensure key issuance procedures safeguard hotel and guest security.
• Manage Lost and Found and payroll/ budget planning with the General Manager.

Skills

Leadership

Staff training

Disciplinary action

Shift flexibility

Attention to detail

Timekeeping

Computer literacy

Confidentiality

Communication

Job description

Residence Inn Grapevine is operated by Remington Grapevine Employers LLC and seeks a hands-on housekeeping supervisor to lead the hotel’s housekeeping and laundry teams at Grapevine, TX.

You will schedule and coach staff, hire and train new members, manage supplies and budgets, and inspect rooms daily to uphold safety and quality standards, while ensuring guest satisfaction through consistent, detail-focused operations.