Housekeeping Manager NE

Remington Grapevine Employers LLC; Grapevine (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Residence Inn Grapevine is operated by Remington Grapevine Employers LLC and seeks a hands-on housekeeping supervisor to lead the hotel’s housekeeping and laundry teams at Grapevine, TX.

You will schedule and coach staff, hire and train new members, manage supplies and budgets, and inspect rooms daily to uphold safety and quality standards, while ensuring guest satisfaction through consistent, detail-focused operations.

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Focus and maintain attention to tasks, and complete work assignments on time despite interruptions.
• Use arithmetic for accurately completing time cards and doing inventory.
• Understand and efficiently operate computer.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Coordinate daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Inspect guest rooms and public areas daily to ensure QA program adherence.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Oversee daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.
• Follow up to ensure routine projects are completed (carpet shampooing, wall-washing, mattress rotations).
• Provide associates with the tools they need to perform their jobs.
• Lead department meetings and safety/quality activities.
• Report maintenance problems and follow up on repairs.
• Ensure key issuance procedures safeguard hotel and guest security.
• Manage Lost and Found and payroll/ budget planning with the General Manager.

Skills

Leadership

Staff training

Disciplinary action

Shift flexibility

Attention to detail

Timekeeping

Computer literacy

Confidentiality

Communication

Job description

Residence Inn DFW Airport North/Grapevine is an excellent choice for travelers visiting Grapevine, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. For those interested in checking out popular landmarks while visiting Grapevine, Residence Inn Grapevine is located a short distance from Austin Ranch (0.4 mi) and Fellowship Church (0.6 mi).

Job Description

Core Responsibilities:
Schedule, evaluate and direct all housekeeping associates, including room attendants,
houseaides, floor supervisors and laundry associates.
Coach and counsel associates, providing disciplinary action when and if necessary.
Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms
and public areas.
Review the Manager on Duty log and follow up where needed.
Efficiently inspect guest rooms and public areas daily to ensure the quality assurance
program is being followed.
Ensure sufficient inventory of supplies and cleaning materials is maintained.
Responsible for supervising the daily operation of both housekeeping and in-house
laundry.
Responsible for interviewing, hiring and training of new housekeeping team members.
Follow up to ensure routine projects are completed, such as carpet shampooing, wall-
washing, mattress rotations, etc.
Provide associates with the tools they need to perform their jobs.
Participate in and lead, when appropriate, department meetings, weekly staff meetings,
rooms team meetings, monthly housekeeping inventory of supplies, safety committee
meetings and property MOD program.
Promptly report all maintenance problems encountered and follow up on the repairs.
Ensure the key issuance procedure is being followed to safeguard hotel and guest
security.
Take responsibility for the hotel Lost and Found department.
Accurately produce and approve budget for the Housekeeping Department and weekly
payroll forecasts, in conjunction with the General Manager.
Perform other duties as assigned.
Knowledge, Skills, and Competencies:
High work ethic and self-initiative
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Focus and maintain attention to tasks, and complete work assignments on time despite
frequent interruptions
Use arithmetic for accurately completing time cards and doing inventory
Understand and efficiently operate computer
Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all times

Location

Grapevine Residence Inn-DALGP

Requirements

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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