Head of Hotel Outlets & Dining Experience

Sonesta; St. Louis (MO); Vor Ort; USD 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

401(k) with company match

Paid vacation and sick time

Parental leave

Hotel discounts

Zusammenfassung

Sonesta is seeking a Director of Outlets to lead the strategy, operations, and financial performance across all hotel Food & Beverage outlets. You’ll supervise restaurant, bar, lounge, and café venues, drive guest satisfaction, and partner with culinary, marketing, and revenue teams to deliver memorable dining experiences.

The role demands high-energy leadership, operational excellence, and strong business acumen in a fast-paced hospitality environment.

Qualifikationen

• Bachelor's degree in hospitality management, business, or related field preferred.
• Progressive leadership experience in food & beverage within hotels, resorts, or hospitality operations.
• Strong knowledge of restaurant operations, bar management, and guest service standards.

Aufgaben

• Lead day-to-day operations across hotel restaurants, bars, lounges, and other F&B outlets.
• Develop and execute outlet strategies focused on guest satisfaction, revenue growth, and brand experience.
• Oversee service standards, staffing, training, and operational consistency across all dining outlets.
• Recruit and coach F&B leadership teams and staff to deliver exceptional hospitality experiences.
• Collaborate with culinary teams on menu development, promotions, and dining innovation.
• Monitor revenue, labor costs, beverage/food costs, and other KPIs to drive profitability.

Kenntnisse

Leadership

Guest service

Operations management

Communication

Team development

Ausbildung

Bachelor's degree in hospitality management or related field

Jobbeschreibung

Sonesta is seeking a Director of Outlets to lead the strategy, operations, and financial performance across all hotel Food & Beverage outlets. You’ll supervise restaurant, bar, lounge, and café venues, drive guest satisfaction, and partner with culinary, marketing, and revenue teams to deliver memorable dining experiences.

The role demands high-energy leadership, operational excellence, and strong business acumen in a fast-paced hospitality environment.