Head of Global Data Center Operations

Giga Energy; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health insurance

Equity (options)

401(k) with employer match

Unlimited PTO

Parental leave

HSA/FSA

Monthly team onsites

Job summary

Giga Energy is seeking a Head of Data Center Operations to own the ongoing reliability, staffing, maintenance, and performance of our live data centers. You will define operating standards, manage field teams and vendors, and report health metrics to executives.

You will oversee budgets and staffing across multiple sites, ensure uptime, and partner with commissioning teams to hand off new facilities into steady-state operations. This role is remote with travel.

Qualifications

• 10+ years in facility or data center operations.
• 5+ years leading multi-site operations teams.
• Experience scaling an ops function across a growing portfolio.
• Strong knowledge of MEP and electrical systems (gens, UPS, cooling, switchgear).
• Experience managing budgets and vendor contracts across sites.
• Proven ability to present to executives on risk and performance.
• Direct experience in hyperscale or colocation data centers.
• Experience partnering with commissioning teams on turnover.
• Familiarity with CMMS or facility ops platforms.
• Experience scaling ops in high-growth startups.

Responsibilities

• Own day-to-day operational performance across Giga's live data center facilities, including uptime, maintenance execution, and incident response.
• Build and enforce the operating standard across all facilities - staffing models, maintenance schedules, escalation procedures, and performance benchmarks.
• Manage facility operations teams and site leads across multiple locations, ensuring consistent execution regardless of site.
• Own vendor and service provider relationships tied to ongoing operations (maintenance contractors, equipment service providers, facility services), including contract performance and SLAs.
• Lead root cause analysis and resolution for operational incidents, ensuring issues are closed out and standards updated to prevent recurrence.
• Own the operations budget across the portfolio, making resourcing and staffing trade-off calls as facilities come online.
• Report on operational health, risk, and performance to executive leadership across the full portfolio.
• Partner with the commissioning and construction teams to ensure a clean handoff from newly commissioned facilities into steady-state operations.
• Drive continuous improvement in operating procedures as the facility portfolio scales.

Skills

Facilities operations

Multi-site leadership

Uptime & maintenance

Budget & vendor mgmt

Executive stakeholder comms

CMMS knowledge

MEP systems

Education

Bachelor's in Engineering or related field

Tools

CMMS

BMS/Controls

Job description

Giga Energy is seeking a Head of Data Center Operations to own the ongoing reliability, staffing, maintenance, and performance of our live data centers. You will define operating standards, manage field teams and vendors, and report health metrics to executives.

You will oversee budgets and staffing across multiple sites, ensure uptime, and partner with commissioning teams to hand off new facilities into steady-state operations. This role is remote with travel.