Director of Data Center Operations

Giga Energy Inc.; Northern (KY); À distance; USD 180 000 - 240 000; Plein temps

Résumé du poste

Giga Energy Inc. is seeking a Director of Operations to own day-to-day reliability, staffing, maintenance, and performance of its live data centers.

You will establish the operating standard across the portfolio, define staffing models, maintenance schedules, escalation procedures, and performance benchmarks. You will manage facilities teams and vendors across multiple sites, report operational health to executives, and ensure clean handoffs from commissioning to steady-state operations.

Qualifications

• Minimum 10 years in facility or data center operations with leadership across sites
• Experience owning uptime, maintenance, and staffing for critical facilities
• Proven track record scaling an operations function in growing environments
• Strong knowledge of MEP and electrical systems in data centers (generators, UPS, cooling)
• Experience managing budgets and vendor contracts across multiple sites
• Ability to present risks and performance to executive leadership

Responsabilités

• Own day-to-day operational performance across live data center facilities
• Build and enforce standard operating procedures for staffing, maintenance, escalation, and performance benchmarks
• Manage facility operations teams and site leads across locations
• Oversee vendor/service contracts, maintenance contractors, and SLAs
• Lead root cause analysis and update standards to prevent recurrence
• Own portfolio operations budget and staffing trade-offs for new facilities
• Report on operational health and risk to executive leadership
• Partner with commissioning/construction teams for smooth handoffs to steady-state operations
• Drive continuous improvement in operating procedures for portfolio scaling

Connaissances

Facility operations

Data center operations

Staffing management

Vendor management

Budget management

Executive communication

Root cause analysis

Operational standards

Process improvement

Multi-site leadership

Outils

CMMS

Facility management software

Description du poste

What you’ll do

A data center only matters if it stays up. As Director of Operations, you own what happens after commissioning ends and the facility goes live — the day-to-day reliability, staffing, maintenance, and performance of Giga's data centers in operation. You'll build and run the operating standard across our portfolio: how facilities are staffed, how uptime is protected, how maintenance is scheduled, and how issues get resolved before they become incidents. You'll manage facility operations teams and vendor relationships across multiple sites, report on operational health to executive leadership, and be the person accountable when the question is "is it running the way it's supposed to." If you want to own the operating backbone of a fast-growing AI infrastructure company, this is your seat.

Where you’ll work

This role is remote, with roughly 20-25% travel to data center facilities to stay close to day-to-day operations in the field. While Giga is an in-office culture by default, this role is a deliberate exception given its portfolio-spanning nature — you'll need to be where the facilities are, not tied to a single hub.

Responsibilities

• Own day-to-day operational performance across Giga's live data center facilities, including uptime, maintenance execution, and incident response

• Build and enforce the operating standard applied across all facilities — staffing models, maintenance schedules, escalation procedures, and performance benchmarks

• Manage facility operations teams and site leads across multiple locations, ensuring consistent execution regardless of site

• Own vendor and service provider relationships tied to ongoing operations (maintenance contractors, equipment service providers, facility services), including contract performance and SLAs

• Lead root cause analysis and resolution for operational incidents, ensuring issues are closed out and standards updated to prevent recurrence

• Own the operations budget across the portfolio, making resourcing and staffing trade‑off calls as facilities come online

• Report on operational health, risk, and performance to executive leadership across the full portfolio

• Partner with the commissioning and construction teams to ensure a clean handoff from newly commissioned facilities into steady‑state operations

• Drive continuous improvement in operating procedures as the facility portfolio scales

Requirements

• 10+ years of experience in facility or data center operations, with 5+ years managing operations teams across multiple sites

• Demonstrated experience owning uptime, maintenance, and staffing for mission‑critical or large‑scale industrial facilities

• Track record building or scaling an operations function, standard, or team across a growing portfolio

• Strong working knowledge of MEP and electrical systems relevant to facility operations (generators, UPS, switchgear, cooling infrastructure, BMS/controls)

• Experience managing operations budgets and vendor/service contracts across multiple simultaneous sites

• Strong track record presenting to and advising executive‑level stakeholders on operational risk and performance

Bonus points

• Direct experience running operations at a hyperscale or colocation data center company

• Experience partnering with commissioning teams on facility turnover and handoff

• Familiarity with CMMS or facility operations management platforms

• Experience scaling an operations function inside a high‑growth or startup environment