Head of Food & Beverage Operations

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Job summary

HHM Hotels is seeking a Food and Beverage Manager to lead the restaurant and bar operations, oversee staff, and ensure superb service and menu execution.

You will manage scheduling, training, quality control, sanitation, and guest interactions, while aligning with HHM core values and sustainability programs. This role requires prior restaurant management experience and the ability to work varied shifts to deliver exceptional hospitality.

Qualifications

• Prior management experience in restaurants required.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
• Effectively deal with internal and external customers with a high level of patience, tact and diplomacy.
• Ensure all equipment is in working order.
• Participate in marketing efforts of the restaurants as directed.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
• Abide by all regulations and requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and followMSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Restaurant management

Job description

HHM Hotels is seeking a Food and Beverage Manager to lead the restaurant and bar operations, oversee staff, and ensure superb service and menu execution.

You will manage scheduling, training, quality control, sanitation, and guest interactions, while aligning with HHM core values and sustainability programs. This role requires prior restaurant management experience and the ability to work varied shifts to deliver exceptional hospitality.