Food & Beverage Manager

HHM Hotels; Philadelphia (Philadelphia County); On-site; USD 65,000 - 85,000; Full time

Job summary

HHM Hotels in Philadelphia is seeking a Food and Beverage Manager to lead and develop the department, ensuring top-quality menu items and memorable guest experiences. You will own the financial aspects, drive profitability, and uphold our values.

You will interview, train, schedule and coach staff, monitor food quality and guest satisfaction, ensure sanitation and safety, and collaborate on marketing and sustainability initiatives while aligning with brand standards.

Qualifications

• Prior management experience in restaurants.
• Experience enforcing sanitation and safety standards.

Responsibilities

• Interview, train, schedule and coach staff to brand standards.
• Monitor food quality and guest satisfaction in outlets.
• Ensure sanitation and safety compliance.
• Oversee appearance and upkeep of facilities to appeal to guests.
• Manage equipment and inventory to keep stock levels optimal.
• Participate in restaurant marketing efforts as directed.
• Interact with guests to collect feedback on service and food.
• Forecast usage and manage supplies (linen, glassware, utensils, condiments).
• Comply with regulations for serving alcoholic beverages.
• Follow HHM EarthView sustainability guidelines.
• Follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Restaurant management

Staff coaching

Scheduling

Guest service

Job description

Opportunity: Food and Beverage Manager

Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values.

Your Growth Path

Food and Beverage Director

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
• Effectively deal with internal and external customers with a high level of patience, tact and diplomacy.
• Ensure all equipment is in working order.
• Participate in marketing efforts of the restaurants as directed.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
• Abide by all regulations and requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and followMSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• Prior management experience in restaurants required.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
• Ability to effectively communicate with guests and associates verbally and in writing.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels