Senior Food & Beverage Supervisor — Elevate Guest Experience

HHM Hotels; Irving (TX); Presencial; USD 52.000 - 68.000; Jornada completa

Descripción de la vacante

HHM Hotels seeks a hands-on Food and Beverage Supervisor to lead the daily operations of our outlets, ensuring food quality, guest satisfaction, and staff performance in alignment with HHM brand standards.

You will interview, train, schedule, coach and support associates; monitor product quality and sanitation; oversee bar service and liquor controls; and ensure safety and sustainability guidelines are followed.

Formación

• Minimum one year of supervisory experience in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls.
• Experience with Micro POS system preferred.

Responsabilidades

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Conocimientos

Supervisory experience

Bar service

Liquor controls

Micro POS

Herramientas

Micro POS

Descripción del empleo

HHM Hotels seeks a hands-on Food and Beverage Supervisor to lead the daily operations of our outlets, ensuring food quality, guest satisfaction, and staff performance in alignment with HHM brand standards.

You will interview, train, schedule, coach and support associates; monitor product quality and sanitation; oversee bar service and liquor controls; and ensure safety and sustainability guidelines are followed.