Head of Food & Beverage Operations

Leap Brands; Dallas (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Leap Brands is seeking a Director of Food & Beverage to oversee all dining operations across outlets, drive profitability, and elevate guest experiences in Dallas. This hands-on leader will shape menu strategy, manage budgets, and develop high-performing teams.

The role requires strong business acumen, hospitality expertise, and a track record of revenue growth in high-volume settings. Flexibility for evenings and weekends is expected.

Qualifications

• 5+ years of progressive food and beverage leadership experience, with experience overseeing multiple outlets, departments, or a high-volume operation preferred.
• Demonstrated success managing budgets, P&L performance, labor costs, inventory, and departmental profitability.
• Experience leading, developing, and retaining management teams and frontline employees.
• Strong knowledge of restaurant operations, beverage programs, food safety, hospitality standards, and service execution.
• Proven ability to improve revenue, control expenses, and implement operational improvements.
• Excellent leadership, communication, problem-solving, and organizational skills.
• Proficiency with POS systems, inventory management platforms, labor scheduling tools, and financial reporting systems.
• Ability to work flexible hours, including evenings, weekends, and holidays, as business needs require.

Responsibilities

• Operational Leadership: Oversee daily food and beverage operations across all outlets, ensuring consistent service standards, product quality, operational efficiency, and guest satisfaction.
• Financial Performance: Manage departmental budgets, P&L statements, labor costs, food and beverage costs, and operating expenses to maximize profitability and achieve financial objectives.
• Revenue Growth: Develop and execute strategies to increase sales, improve average guest spend, drive repeat business, and identify new revenue opportunities.
• Team Development: Recruit, train, mentor, and lead food and beverage managers, chefs, supervisors, and hourly employees. Establish performance expectations and support leadership development and succession planning.
• Guest Experience: Monitor guest feedback, resolve escalated complaints, and implement service improvements that strengthen customer satisfaction, loyalty, and brand reputation.
• Menu and Beverage Strategy: Collaborate with culinary and operations teams on menu development, pricing, promotions, beverage programs, seasonal offerings, and product innovation.
• Cost and Inventory Control: Oversee purchasing, inventory management, vendor negotiations, waste reduction, portion control, and cost-of-goods management.
• Labor Management: Develop staffing models, schedules, and productivity initiatives that align labor deployment with business volume while maintaining service standards.
• Standards and Compliance: Ensure compliance with health department regulations, food safety requirements, alcohol service laws, sanitation standards, and company policies.
• Process Improvement: Establish and maintain standard operating procedures, service guidelines, reporting processes, and operational systems that improve consistency and efficiency.
• Cross-Functional Collaboration: Partner with executive leadership, culinary, finance, sales, marketing, and facilities teams to align food and beverage operations with broader business goals.
• Performance Management: Analyze sales trends, guest satisfaction metrics, labor productivity, food and beverage costs, and other KPIs to identify opportunities for improvement.
• Events and Catering: Oversee catering, banquets, private dining, and special events where applicable, ensuring effective execution and profitable business performance.
• Strategic Planning: Develop annual operating plans, departmental initiatives, capital expenditure recommendations, and long-term growth strategies.

Skills

Strategic leadership

Financial acumen

Operations management

Guest experience

Team development

Revenue growth

Communication

Problem solving

Job description

Leap Brands is seeking a Director of Food & Beverage to oversee all dining operations across outlets, drive profitability, and elevate guest experiences in Dallas. This hands-on leader will shape menu strategy, manage budgets, and develop high-performing teams.

The role requires strong business acumen, hospitality expertise, and a track record of revenue growth in high-volume settings. Flexibility for evenings and weekends is expected.