Head of Event Operations & Guest Experience

SPIN San Francisco; San Francisco (CA); Vor Ort; USD 90.000 - 150.000; Vollzeit

Zusammenfassung

SPIN San Francisco seeks a General Manager to lead operations for a high-volume entertainment venue. The GM will oversee payroll, P&L, safety, and standards while developing staff and elevating guest satisfaction.

Responsibilities include leading floor and bar, managing shifts, driving sales, and partnering with events and sales teams to ensure exceptional experiences. Proven leadership, hospitality background, and financial acumen are essential.

Qualifikationen

• Proven leadership experience in hospitality settings.
• Strong financial acumen with P&L responsibility.
• Experience managing a high-volume venue and teams.
• Ability to drive guest satisfaction and standards.

Aufgaben

• Oversee payroll, scheduling, and shift coverage.
• Lead floor and bar operations and uphold safety and standards.
• Drive sales and partner with events and sales teams.
• Develop talent and mentor staff to deliver exceptional guest experiences.

Kenntnisse

Leadership

Hospitality

Financial acumen

Operations management

Guest satisfaction

Jobbeschreibung

SPIN San Francisco is seeking a General Manager to lead operations for a high‑volume entertainment venue. The GM oversees daily tasks including payroll, P&L, safety, and standards while cultivating talent and guest satisfaction.

Lead floor and bar, manage shifts, drive sales, and partner with events and sales teams to ensure exceptional experiences. Proven leadership, hospitality background, and financial acumen are essential.