Head of Enterprise Growth & Coaching

American Express Global Business Travel

Salem (OR)

On-site

USD 88,000 - 164,000

Full time

9 days ago

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Job summary

American Express Global Business Travel is seeking a coaching-focused leader for its mid-market sales development team in Chicago, IL. You will set the tone, drive culture, and model hands-on coaching in real time.

This role champions a phone-first outbound approach, designs playbooks, and collaborates across teams to create meaningful pipeline and strong team performance. Base salary range is posted and you will guide talent development, analytics, and cross-functional leadership to deliver

Qualifications

Hands-On Coaching & Real-Time Development: coach reps during prospecting blocks and live sessions.
Lead from the Front by dialing with the team to demonstrate techniques.
Phone-First Culture Builder to make phone the primary weapon.
Outbound Strategy & Playbook Development to shape messaging and account engagement.
Culture & Team DNA Ownership to build a high-performing, trusted team.
Data-Informed Decision Making with dashboards and reports to guide coaching.
Cross-Functional Leadership representing the sales development org.
Talent Acquisition & Retention to attract and keep top mid-market talent.

Responsibilities

This role is the face of GBT’s mid-market sales development organization.
Set the tone, drive culture, and be the standard your team measures themselves against.
Coach in real time, model what great sounds like, and create an environment where conversations with prospects become strategic opportunities.