Head of Email Operations & Campaign Execution

Prudential Financial; Newark (NJ); On-site; USD 115,000 - 189,000; Full time

Benefits offered by this job

Yearly bonus potential

Medical, dental, vision insurance

401(k) match up to 4%

Company pension plan

Wellness programs

Job summary

Prudential Financial, Newark, NJ, is seeking a Manager, Email Operations & Execution to lead enterprise email marketing delivery and lifecycle communications, reporting to the Director, Email & Marketing Automation.

The role drives campaign execution, governance, and process improvements, partnering with strategy, audience & programs, and Martech teams to ensure accurate, timely, and impactful communications.

Qualifications

• Experience in email marketing and lifecycle communications.
• Experience leading marketing operations teams.
• Ability to manage multiple priorities in matrixed orgs.

Responsibilities

• Lead the execution of email campaigns, lifecycle programs, and automated communications across business units.
• Ensure campaigns are delivered accurately, on time, and in alignment with business requirements and operational standards.
• Oversee campaign readiness, deployment processes, quality assurance, and post-launch support.
• Drive consistency and operational excellence across all email execution activities.

Skills

Email marketing

Campaign operations

Leadership

Stakeholder management

Cross-functional collaboration

Job description

Prudential Financial, Newark, NJ, is seeking a Manager, Email Operations & Execution to lead enterprise email marketing delivery and lifecycle communications, reporting to the Director, Email & Marketing Automation.

The role drives campaign execution, governance, and process improvements, partnering with strategy, audience & programs, and Martech teams to ensure accurate, timely, and impactful communications.