Head of Digital Strategy & Impact—Corporate Responsibility

J.P. Morgan; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorganChase seeks a seasoned Head of Digital Strategy for Corporate Responsibility Communications in New York. You will shape a cohesive digital strategy across web and email, partner with the enterprise web team, and drive audience-centered content that informs stakeholders and demonstrates impact.

The role requires 10+ years in digital communications, senior leadership experience in a matrixed environment, and strong editorial and audience instincts to translate complex priorities into

Qualifications

• 10+ years of experience in digital communications or related field.
• Experience leading digital strategy in a complex, matrixed organization.
• Strong ability to translate complex topics into clear digital content.

Responsibilities

• Develop and lead an integrated digital communications strategy for Corporate Responsibility, linking web, email and other digital touchpoints.
• Establish audience and user-experience strategy across digital channels using data-driven insights.
• Translate complex programs and policy priorities into clear, compelling digital content for diverse audiences.
• Own the strategy and roadmap for Corporate Responsibility’s digital presence and audience journeys.
• Oversee email strategy and end-to-end execution, including segmentation and testing.
• Collaborate with enterprise web teams to align with governance and capabilities.

Skills

Digital strategy leadership

Editorial judgment

Cross-functional collaboration

Audience segmentation

Stakeholder management

People management

Written communications

Email marketing

Content strategy

Data-driven decisions

Education

Bachelor’s degree

Tools

Salesforce Marketing

Job description

JPMorganChase seeks a seasoned Head of Digital Strategy for Corporate Responsibility Communications in New York. You will shape a cohesive digital strategy across web and email, partner with the enterprise web team, and drive audience-centered content that informs stakeholders and demonstrates impact.

The role requires 10+ years in digital communications, senior leadership experience in a matrixed environment, and strong editorial and audience instincts to translate complex priorities into