Global Head of Digital Performance & Growth

Financialnarrative; New York (NY); On-site; USD 250,000 - 450,000; Full time

Benefits offered by this job

Competitive total rewards package

Health care coverage

Retirement savings plan

Job summary

JPMorganChase in New York seeks a Global Head of Digital Performance to lead the strategy and execution of the firm’s digital client experience across websites, campaigns, and mobile. You’ll partner with Marketing, Technology and business leaders to translate client insights into measurable improvements in engagement and ROI.

You will build a culture of experimentation, scale innovation through pilots and vendor partnerships, and manage a high-performance team across marketing, analytics and

Qualifications

• Formal training or certification on digital marketing concepts and 10+ years applied experience.
• Proven track record leading digital performance initiatives in financial services or similarly regulated environments.
• Experience delivering measurable improvements in website performance, campaigns, conversions and ROI.

Responsibilities

• Define and execute a global digital client experience performance strategy across websites, campaigns, and mobile.
• Drive digital transformation to modernize marketing workflows, tooling, and experiences.
• Own website performance targets and lead data-driven roadmaps with UX and tech teams.
• Partner with marketing to design high-performing campaign landing experiences from intake to insights.
• Lead optimization programs including A/B testing and user research for continuous improvements.
• Integrate digital performance with marketing automation and analytics for scalable execution.
• Manage and develop a multidisciplinary team across digital marketing, analytics, and user research.
• Run structured pilots with external vendors and translate results into scalable business cases.

Skills

Digital marketing strategy

Digital performance optimization

Analytics & measurement

A/B testing

Executive stakeholder management

Team leadership

Vendor management

Cross-functional collaboration

Tools

Google Analytics

Job description

JPMorganChase in New York seeks a Global Head of Digital Performance to lead the strategy and execution of the firm’s digital client experience across websites, campaigns, and mobile. You’ll partner with Marketing, Technology and business leaders to translate client insights into measurable improvements in engagement and ROI.

You will build a culture of experimentation, scale innovation through pilots and vendor partnerships, and manage a high-performance team across marketing, analytics and